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Shipping and Handling

Shipping and Handling

Shipping and Handling

Free Shipping & Delivery

We ship and deliver all orders on kef.com for free across most countries in Europe. We strive to deliver your order within 2 to 5 working days. Returns are free and we have a 30-day money back guarantee if you are unsatisfied with your purchase.

Delivery Process

• Orders received before 5pm will be processed the same day
• Orders placed on Saturday, Sunday or Bank Holidays will be sent the next business day
• We strive to deliver within 2 to 5 working days
• Deliveries are made by UPS for most of Europe
• You will receive by email from UPS a track & trace code as soon as they receive the order from us
• You will then receive one SMS update from UPS as soon as your order been has shipped
• If you are not at home, your order will be shipped to the nearest UPS service point for collection  
• All deliveries must be signed for upon receipt
• Our Terms and Conditions apply to all deliveries


Questions about the status of your order? Contact us here or send an email directly to  eu-order@kef.com. Our support team will contact you within 48 hrs.