Terms and Conditions

Terms And Conditions

Terms and Conditions

Acceptance of Terms and Conditions

This page sets out the terms and conditions (the "Terms and Conditions") for using the website displayed at the URL kef.com and its associate domains or sub-domains (the "Site"). By using the Site operated by GP Acoustics Group and/or its affiliates ("KEF" and, collectively with "we" or "us"), you will be deemed to have acknowledged and agreed that the Terms and Conditions set out below are binding upon you. We may revise the Terms and Conditions from time to time without prior notice. Once posted on the Site, the amended the Terms and Conditions shall apply to you. You are advised to visit this page periodically to review the latest Terms and Conditions.

These Terms and Conditions between us, are only in the English language.

Use of the Site

This Site is served as an information and shopping resource, but for no other purpose. Any other use of this Site, including, but not limited to, reproduction or any modification, distribution or republication, without the prior written permission of KEF, is strictly prohibited.

You may not violate or attempt to violate the security of the Site including, without limitation, accessing data not intended for you or logging into a server or account which you are not authorised to access, attempting to probe, scan or test the vulnerability of a system or network, attempting to breach security or authentication measures without proper authorisation, or attempting to interfere with service to any user, host or network. Violation of system or network security may result in civil or criminal liability.

You may not engage in sending spam, including but not limited to any form of unsolicited emails or messages.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person's use of the Site.

Product Information and Availability

Price and availability information contained on this Site is subject to change without notice. KEF shall not be bound by any errors or omissions in posting product information or prices with respect to any products offered on this site.

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Some of the products and services featured on the Site is displayed for information or promotional purposes only and may not be available for purchase through the Site. All products and services offered for purchase on the Site is subject to availability.

The images of the products on the Site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the products. Your products may vary slightly from those images, especially where our products contain natural product components such as wood.

The packaging of the products may vary from that shown on images on our site. 

Compliance with Shipping and Return Policies

You agree to comply with and be bound by our shipping and returns policies in connection with the purchases or returns of products purchased through this Site. Our current Shipping & Handling and Returns & Exchanges policies are incorporated herein by reference and made part of these Terms and Conditions.

Third Party Links and Content

This Site may contain links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by KEF. Certain content from third party vendors may be made available as part of this Site. This content is believed to be reliable, but we do not endorse or guarantee the accuracy or completeness of this content.

Privacy Policy

We consider the privacy of our users to be paramount, and we have developed a privacy policy to protect our users ("Privacy Policy"). Our current Privacy Policy is incorporated herein by reference and made part of these Terms and Conditions.

Complaince with Laws

You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of this Site and your purchase of products or services through this Site. We may, at our sole discretion, report actual or perceived violations to law enforcement or appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of these Terms and Conditions, we may (but are not obliged to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend services to any customer being investigated. You agree to cooperate fully with any such investigation. You acknowledge that violations of the Terms and Conditions or the Privacy Policy could be subject to criminal or civil penalties. 
Termination of Usage
We may block your email or IP address, terminate or suspend your access to or use of all or part of the Sites, and remove any content within such services immediately for any reason without notice, for any conduct that we believe is disruptive to the Sites or is in violation of any applicable law or these Terms and Conditions.
Disclaimer and Limitation of Liability as to this Site
While we endeavor to provide the most accurate, up-to-date information available, the directories and information on this Site may be out of date or include omissions, inaccuracies or other errors. This Site and the materials therein are provided "AS IS." We make no representations or warranties, either express or implied, of any kind with respect to this Site, its operations, contents, information or materials. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THIS SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

You agree that we, our directors, officers, employees, agents, partners or other representatives shall not be liable for damages arising from the operation, content, or use of this Site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages, damages for loss of profits, revenue, data and use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, and use of, this Site or any other hyper-linked website. 
Copyright and Trademark
All content included on this Site, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software (and the compilation of such content), is the property of KEF, or our third party licensors which are protected by copyright and trademark laws.

You may not, in whole or in part, use, transfer, download or otherwise reproduce any part of the Site without our prior written consent. Re-use of any of the foregoing is strictly prohibited and we reserve all our rights.

All other trademarks not owned by us or our subsidiaries that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
Have any questions? Contact us
If you have any questions about these Terms and Conditions, please contact us
Take It Home: Terms And Conditions
  1. There will be a total of three (3) competition winners. Each winner will receive a set of two (2) tickets to attend LISTEN, AMSTERDAM.
  2. The prizes do not include travel and accommodation, winners will need to arrange and pay for their own. Tickets include entry to the event only.
  3. All competition entrants need to complete the form and answer the competition question in 10 words or less, as well as opt-in to receive KEF newsletters.
  4. Winners will be chosen based on their answers and will be notified by email on 13 September 2023. In order to claim their tickets, winners will need to email listen@kef.com by 21 September 2023.
  5. The competition will run from 28 August 2023 until 11 September 2023 at 23:59.
  6. KEF reserves the right to withdraw, amend or cancel this competition at any time, E&OE.
  7. KEF reserves the right to change any and all terms of this competition without prior notice and reserves the right to make the final decision in the event of any dispute.
  8. KEF shall use and take care of any personal information in line with its Privacy Policy here.
  9. Please write to us at info.eu@kef.com if you have any questions or need further clarification.
Take It Home UGC: Terms And Conditions
1. This competition begins on 30 October 2023 and ends on 27 November 2023 (at 23:59 GMT). Any entries submitted on or after 27 November 23:59 will not be considered.
2. Entry criteria is as follows:
2.1 Post an image or video on your Instagram feed representing how you feel when listening to the KEF Listen Amsterdam playlist
2.2 Write how you feel when listening to the the KEF Listen Amsterdam playlist in your post caption
2.3 Use the hashtag #TakeItHome in your post caption
2.4 Tag @kef.global Instagram account in your post
3. A total of one (1) winner will be selected at the end of the competition.
4. The winner will receive a pair of LS50 Wireless II – Carbon Black.
5. Winners will be chosen based on the entry criteria and will be notified by Direct Message on Instagram on 28 November 2023 (“Notification”).
6. To claim their prize, the winner will need to reply to the Direct Message sent to them on Instagram by 30 November 2023, and provide permission for KEF to repost their image or video across all KEF social media channels in perpetuity.
7. In the Notification, the winner may need to provide personal information for prize delivery purposes.
8. KEF reserves the right to withdraw, amend or cancel this competition at any time, E&OE.
9. KEF reserves the right to change any and all terms of this competition without prior notice and reserves the right to make the final decision in the event of any dispute.
10. KEF shall use and take care of any personal information in line with its Privacy Policy here.
11. Please write to us at listen@kef.com if you have any questions or need further clarification.
Welcome to myKEF

Make the most of your KEF experience.

Quality KEF experiences. Extra benefits.

Create Account